Store Policies, Shipping, and Returns
USPS First class: envelope, no tracking information
USPS Priority: rigid mailer with tracking, recommend for larger orders.
USPS Flat Rate: rigid mailer, no tracking
USPS First Class International: rigid mailer with tracking, recommended for larger orders.
USPS Economy International: rigid mailer, no tracking
USPS First Class International: rigid mailer with tracking, recommended for larger orders
Regular order process time is 3-7 business days. Processing during holidays, new releases, promotions, and sales is extended to 7-10 days. Shipping days are Monday, Wednesday, and Friday. Orders placed after 2 pm Pacific time on Friday will be shipped on the following Monday. I will make my best efforts to combine shipping when time avails, but it is not guaranteed as I want to get orders processed and shipped as quickly as possible.
Please check your shipping address before checking out as I am not responsible for orders delivered to the wrong address. If an order is returned because of an incorrect address, the customer is responsible for the cost of resending the order.
I ship internationally. Shipping cost is calculated at checkout. I am not responsible for individual taxes or custom fees required for your country. Returned international shipments are the sole responsibility of the customer.
Unfortunately, the changes in the VAT handling of overseas shipments is cost prohibitive and forces me to exclude the UK in international shipping. When the EU follows suit in July 2021 I will reevaluate international shipping to the EU as well.
Cancellations will be evaluated on a case-by-case basis. I reserve the right to cancel any orders at any time. During holidays, new releases, promotions, and sales order cancellations will not be issued.
If your order arrives damaged or defective, please contact me via the Contact Us button at the bottom of the homepage within 14 days of delivery. Pictures and details about the order are helpful and may be required to resolve the issue.
Returns and Refunds
All sales are final. If your order is incorrect or damaged/defective, I will send you a replacement after the above steps by the customer are taken. If the product is no longer available, credit to my shop in the amount paid will be issued. I do not require returns before resending products.
Lost, Stolen, or Undelivered Packages
I am not responsible for lost/stolen items or packages marked delivered after being picked up by or dropped off at the post office. Please contact your postal carrier and/or the shipping services used.
Oops Sticker Sheets and Imperfect Items
Stickers and products that do not pass quality control may be sold in Oops bundles. These bundles will be marked down to account for the imperfections and are final sale. Purchase these items at your own risk. Imperfections can be anywhere on the item and include but are not limited to: sticker miscuts, imperfect colors/printing, etc.
According to Ali Artwork and Designs
All products sold are exclusive, original art created by me, unless specifically stated otherwise. All products are for personal use ONLY. They are not to be reproduced, resold, or used in ways other than intended.